@nagavenij Obviously the issue is no longer there ... but this is NOT helping at all.
Almost every second or third day we get "same" issue ... we report it .. and after 3 hours we are "told" to see if the issue persist.
You guys need to fix this …
Reliability is a big issue .. I wonder if we should start looking at other alternatives. What's the use of such system that lets us down when we need it to "make money"/ "avoid losses"
SOMEBODY PLEASE LOOK INTO THIS AND FIX IT URGENTLY? WE ARE LOSING A CHANCE TO DO MEANINGFUL TRADES BECAUSE OF THIS LETHARGIC APPROACH.
SUCH A LONG DOWNTIME IS NOT ACCEPTABLE
INFO 2026-02-03 09:24:28,798 - Couldn't parse the JSON response received from the server: b"504 Gateway Time-out\nThe server didn't respond in time.\n\n"
There is nothing new in the error ... exactly same thing happens (ON MOST OF THE DAYS IN THE R…
Yes .. I agree with Ashish ... This issue typically happens in the first half hour. And its happening quite regularly now. Please fix the root cause ASAP. Thanks. Its working fine now.
INFO 2026-01-22 09:52:38,864 - Request failed (kt-quotes).
INFO 2026-01-22 09:52:42,633 - Couldn't parse the JSON response received from the server: b"504 Gateway Time-out\nThe server didn't respond in time.\n\n"
historical api is returning data .. with most recent candle ... almost 1 minute later ..
e.g. 20:12 candle data is appearing at 20:13 ... so much delay!!!!
I faced same issue . it started yesterday .. after 7pm. There was a delay of 30-40 seconds. But now I am getting the data correctly .. fingers crossed!!
