@rakeshr Thanks for the quicker response.
I used to receive this kind of msgs in the call back previously. callbacks are properly aligned in this case. Is there any other possibilities to find the root cause of the issue.
We didn't receive any of the listener such as on_error, on_disconnect, on_reconnect etc., we don't find any errors or stack trace in our logs. The ticker alone stops sending updated data to our listener functions.
Ticker listener code below :
Zero…