Reverse Credit

naveen278

All
I bought extra credit for API usage till Nov I want to ensure it is done only till Sep-2, can you reimburse the remaining money back.

SRIJAN

You can write to kiteconnect(at)zerodha.com for payment related queries.

naveen278

I wrote to them and they are not ready to give money back, how do we escalate this? I told them I accidently paid for many months extra since I was thinking it will be credit card payment but later realized it will go from account and I accidently clicked the account multiple times. That team is giving excuses for not paying money back

SRIJAN

You should read the terms and conditions of
KiteConnect APIs before speaking ill of the business team.

https://kite.trade/terms/

Any charges once paid are non-refundable.

You can only request the team,not force them.

Their decision is final.

naveen278

My APP got deleted by the team and they have asked me to recreate it., So in the new app I see the API key from https://developers.kite.trade/ but were can I find the secret key I dont see secret key in the App page only API key

naveen278

I see the APP as active also.,

naveen278

but need secrete key.

naveen278

Ignore it I got the answer.