Getting IP error while using API for AlgoTest

vanamdesi

Hello team,

Hi Team,

I created a Kite App for AlgoTest and I'm trying to configure a static IP in the profile settings for account PI9438. However, I am getting the following error:
"The IP address you are trying to add is already linked to another account. Each IP address can only be linked to one account."

I have already checked with my ISP, and they confirmed that this static IP (124.123.122.132) is assigned only to me and is not being used by anyone else.

I have two accounts:
PI9438 (account where I am trying to configure the IP)
LZ3059

Could you please help investigate the issue and verify whether the IP address 124.123.122.132 is currently mapped to either of my accounts or any other account on your system?

Your assistance in resolving this would be greatly appreciated. Attached the screen shot for your reference.


Thank you.
VInay
Mobile - 8008544774
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