Unable to square off existing BNifty position due to Strike price outside the allowed range error

Few minutes ago I was unable to square off shorted Bank Nifty Call option at 2:29 PM. The error received was "Strike price is outside the allowed range. Check margin calculator..."

The error is understandable if new position was initiated outside the allowed range. It seems that I was unable to square off existing position of 22000 CE. Why is that? Fortunately, after couple of retries I was able to square off the said position but those few minutes gave me chills as I needed to close that short quickly.

If strike is not in allowed range, clients will not be allowed to square off existing positions as well? Thats brutal!!
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