why we are getting disconnection from your end

sbdavra
check all this log below

--[Wed Oct 14 09:04:39 IST 2020] onDisconnected = [email protected] WritingThread
-- Subscribing = NFO.PFC_29OCT2020 : 13122306
**[Wed Oct 14 09:04:43 IST 2020] setOnErrorListener.KiteException = com.zerodhatech.kiteconnect.kitehttp.exceptions.KiteException


--[Wed Oct 14 09:13:28 IST 2020] onDisconnected = [email protected] WritingThread
-- Subscribing = NFO.WIPRO_350_PE_29OCT2020 : 20298242
**[Wed Oct 14 09:13:44 IST 2020] setOnErrorListener.KiteException = com.zerodhatech.kiteconnect.kitehttp.exceptions.KiteException


--[Wed Oct 14 09:19:26 IST 2020] onDisconnected = [email protected] WritingThread
-- Subscribing = NFO.MARUTI_6300_CE_29OCT2020 : 23612162
**[Wed Oct 14 09:19:27 IST 2020] setOnErrorListener.KiteException = com.zerodhatech.kiteconnect.kitehttp.exceptions.KiteException
-- Subscribing = NFO.ITC_180_CE_29OCT2020 : 23360258


--[Wed Oct 14 09:20:25 IST 2020] onDisconnected = [email protected] WritingThread
-- Subscribing = MCX.SILVER_04DEC2020 : 55682823
**[Wed Oct 14 09:20:25 IST 2020] setOnErrorListener.KiteException = com.zerodhatech.kiteconnect.kitehttp.exceptions.KiteException

Check all above

every time you are replying that everything is OK from our end
some times you are replying that your request is transferred to concern team.
but after that your are not taking our issue seriously..
and due to that we are facing lots of issue..


  • sbdavra
    --[Wed Oct 14 10:13:53 IST 2020] onDisconnected = [email protected] WritingThread
  • sbdavra
    why your server disconnecting our web sockets
    please explain , so that we may change it from our end if it required to be change

    i requesting you to give reply on this as soon as possible
    i loosing my amount due to wrong calculation...
  • rosh87
    I am also getting the same issue.
    "onDisconnected" being called multiple times.
    Even it is set tickerProvider.setTryReconnection(true), There is no reconnection.
    I am using kite java api
  • rosh87
    This is happening from 13 oct. And today also it is happening
  • sbdavra
    on every 2-5 minutes my all web socket connection getting onDisconnect message and all connections going to stop
    please help me in this one
  • sbdavra
    update on above
    i am using only one web socket connection per api_key
    i have 2 api_key and i am only opening 1 web-socket connection today

    but still on every 2-5 minutes i am getting disconnect from your servers
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