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The operation has timed out

rishiajmera
rishiajmera in .Net API client
Hi,

Was there any issue with Kite API today?

we're getting "The operation has timed out" for order book and historical API requests both continuously for multiple users.

  • AAAAAAAAAA
    AAAAAAAAAA
    Same with kite.positions(). Something must have happened.
  • rakeshr
    rakeshr edited May 2022
    Was there any issue with Kite API today?
    No, there was no such issue.
    we're getting "The operation has timed out" for order book and historical API requests both continuously for multiple users.
    Were all such users in the same network? Can you paste the complete error trace back here?
  • rishiajmera
    rishiajmera edited May 2022
    All users were in different networks.

    Stacktrace:
    2022-05-17 15:44:38,856 ERROR – Error in GetOrderBook InnerException: =>
    2022-05-17 15:44:39,671 ERROR – Error in GetOrderBook Message: =>
    The remote name could not be resolved: 'api.kite.trade'
    2022-05-17 15:44:39,671 ERROR – Error in GetOrderBook StackTrace: =>
    at KiteConnect.Kite.Request(String Route, String Method, Object Params, Dictionary`2 QueryParams, Boolean json)
    at KiteConnect.Kite.GetOrders()
  • rakeshr
    rakeshr
    The remote name could not be resolved: 'api.kite.trade'
    It's an DNS issue. Go through the steps mentioned in this thread. Check your local DNS IP configuration, and inspect with your cloud hosting provider if using hosting services, if still not resolved.
    You can DM me all those multiple affected IPs we will inspect.
    order book and historical API requests both continuously for multiple users.
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