exception in getting Quote

vipin0761
I am getting the exception below in KiteConnect.quote('CRUDEOIL25JUN5100CE'). Can you please advise?

2025-06-09 18:31:42,851: zerodha_user : [23676]: ERROR: [306]: Insufficient permission for that call.
  • Nivas
    With the Kite Connect Personal app, it's not possible to access real-time or historical market data.

    If you have created multiple apps, please ensure that you're using the API key and access token for the Connect app (paid version), rather than the Personal app (free version). This issue typically arises when the credentials from the Personal app are used instead, or your Kite Connect subscription has expired.

  • vipin0761
    i solved it yesterday with a paid version ( I was passing the wrong user in the function) but now I am getting an empty dictionary on the call KiteConnect.quote(''NATGASMINI25JUN310CE'')
  • sujith
    You need to send exchange and tradingsymbol as specified in the instruments master to fetch the live market data.
    You can know more here.
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