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I get this error a lot "Connection reset by peer"

KamalChhirang
KamalChhirang edited June 27 in General
Hello,

In the past 26 days, I've encountered this error 112 times. I'm unsure why this issue is occurring or how to resolve it, as it seems to happen randomly. Could you please look into this and address it please? @Matti
ConnectionResetError: [Errno 104] Connection reset by peer
  • Sravanthi_bh
    Sravanthi_bh
    You may check out the similar discussion here.
  • KamalChhirang
    KamalChhirang
    I'm using WebSockets, but in an entirely separate program.

    This discussion doesn't seem helpful in my case, @Sravanthi_bh
  • Sravanthi_bh
    Sravanthi_bh
    Which API call has thrown this error? Can you please private message the complete error stack trace?
  • sujith
    sujith
    Websockets are long standing connections which may disconnect because of network, Cloudflare, our data center. Have you enabled the reconnection?
  • KamalChhirang
    KamalChhirang
    @sujith I did not get the error while using websockets. I got the error while fetching quote using http request.
  • sujith
    sujith
    Is this hosted somewhere or this is a local setup? Can you switch to some other network and try?
  • KamalChhirang
    KamalChhirang
    @sujith It is hosted on GCP.

    I talked to Sravanthi_bh, he told me to enable http debug logs. I will do that, and get back to you. So far I have not faced this error again, but it happens from time to time. And If it happens once in a day, it is more likely to happen again on that day.
  • akhilesh_singla
    akhilesh_singla
    @sujith @Sravanthi_bh
    Using pykiteconnect, I'm also facing random "Error: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))". I'm not using websockets.

    It happened when historical_data() and order_history() were called at the exact same time from two different threads of the same app. But when this action was performed again, the ConnectionResetError 104 didn't come.
  • sujith
    sujith
    Can you try on an alternate network? Are you sure your firewall or anti virus is not blocking requests?
    It could be also because of the block from Cloudflare, it might be thinking you are doing DDOS, may be increase the time between the requests.
  • akhilesh_singla
    akhilesh_singla
    I’m running my apps on AWS. Alternate network, firewall and anti-virus shouldn’t be the issue.

    Time between requests from one thread of an app is a random number of 1 to 60 seconds, which should be enough. The issue happened thrice today.

    The issue is currently a non-blocker for me.
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