My Kite Connect app "Vans Alpha" (Kite Connect + Historical data, created 19 Jul 2026, API key 0t88z3qzcjr9q5jb, client LP3150) shows status "Cancelled" in the developer console since Mon 21 Sep 2026. Every login returns: {"status":"error","message":"Invalid `api_key`.","error_type":"InputException"}
I paid ₹500 to renew. It is showing as credits (Billing: 500.0), but clicking "Renew app" does not activate the app and the status is still "Cancelled".
Could you please apply the credits and reactivate the app, or tell me the exact renewal amount if it is higher? Please also confirm the API key and secret stay unchanged.
As per your query, we regret to inform you that Zerodha does not provide Kite Connect API support via phone or the support ticketing system. Post coding and technical queries on the community forum at kite.trade/forum/discussions.
To know more, please see Kite connect API - FAQs
Note: This ticket will auto-close after 24 hours of inactivity, but you can reopen it at any time or reach out to us via our Support Portal.
Best regards, Faisal Javed"
Here is the response I received after submitting a ticket to Zerodha.
Thank you for writing to Zerodha.
As per your query, we regret to inform you that Zerodha does not provide Kite Connect API support via phone or the support ticketing system. Post coding and technical queries on the community forum at kite.trade/forum/discussions.
To know more, please see Kite connect API - FAQs
Note: This ticket will auto-close after 24 hours of inactivity, but you can reopen it at any time or reach out to us via our Support Portal.
Best regards,
Faisal Javed"
Here is the response I received after submitting a ticket to Zerodha.