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Unable to authenticate Kite Connect app – User not enabled for the app

9500216100
9500216100 in .Net API client
Hello Zerodha Kite Connect Support,

I created and activated a Kite Connect app named NIFTY AI SNIPER V2.

When I complete Kite login and 2FA using the same Zerodha account registered in the app, I receive this error:

The user is not enabled for the app.

I have verified that:

The app is Active.

The Zerodha Client ID is correct.

I am logging in using the same Zerodha account.

The API key and API secret are configured in my local application.

I have retried after logging out and logging in again.

Please verify that my Zerodha Client ID NPR514 is correctly enabled and mapped to this Kite Connect app.

Thank you.
  • salim_chisty
    salim_chisty
    To resolve the issue where users see the error “The user is not enabled for the app,” please ensure the following:

    1. Navigate to the app details screen and verify that you have entered the correct client ID. Make sure there are no spaces at the beginning or end of the client ID.
    2. Use the same client ID that was used to create the app when working with the Kite Connect APIs. You can find this client ID on the developer page as the Zerodha Client ID.
    3. For further clarification, you may refer to this related discussion.
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