Urgent : Delay in receiving quotes

ramprabhu77444
Hi Guys,

I am receiving data of 195 scripts in F&O along with market depth .. Now what happens is data is delayed sometimes. strange this is it show data after 5 mins as well. . Sometimes volume reduces which is not possible at all .. I am using vb.net to get the data ..

Thank you
  • ramprabhu77444
    Any one help on this please ?
  • botany02
    @ramprabhu77444
    Which library you are using...?
    Are you facing this issue recently or always...?
    You need to provide more details...
  • ramprabhu77444
    @botany02 I am using kitedotnet API in VB.net .. I am facing this always .. Eg .. Today SBI was trading at 284 at 9.30 AM but I got it in market depth only at 9.35 .. It works correctly sometimes but there is a delay of 15 mins sometimes... I am using a cloud with 200 mbps connection so there is no network connectivity issues from my end.. Please let me know if you need any other information ..
  • balaji_pitchumani
    Same problem for me as well, I am using the C# library for the websocket. ALso no network connectivity issues at all from my end.
  • ramprabhu77444
    Also how can a volume decrease ? There should be issue with Zerodha side .. Hope it will be fixed ..
  • ramprabhu77444
    Any update on this please?
  • sujith
    Hi @ramprabhu77444,
    It is very unlikely that volume can decrease on Websockets, we just relay whatever information we get from the exchange, we don't do any calculations.
    Can you ping me any instrument token for which you faced issue? We will check and get back to you.
  • ramprabhu77444
    ramprabhu77444 edited August 2017
    @sujith I have seen it happening in charts as well.. Something wrong .. I have a sample data I have attached recorded ... These screenshots show how the volume is decreasing .. When I observed I found that the data received some time is being broadcasted again which causes the issue .. Please check.
    https://drive.google.com/file/d/0B_bNWVw4lwiLMFd4dmRWOUwzd2c/view?usp=sharing
    https://drive.google.com/file/d/0B_bNWVw4lwiLb0FmdDVkNTRIeU0/view?usp=sharing
  • sujith
    Hi @botany02,
    Have you come across this?
    Do you cache data or can you think of any use case which can cause this?
  • botany02
    botany02 edited June 2017
    Hi @sujith ,
    We are not facing any quotes delay issue at our end except at some times rarely.
    We are not storing the data, so we will not able to check it.
    But We will check it tomorrow, by logging data.
    If anything found, we will update this thread.
  • ramprabhu77444
    @sujith @botany02 . I will also store the data today and let you know my findings..
  • ramprabhu77444
    ramprabhu77444 edited August 2017
    I am getting some unwanted calls as I mention my number in the above thread .. Please remove my number in the comments above..
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