Not receiving webhooks post order completion

krisys
We have an app created and the webhook url for same is setup, but I notice that none of the orders are getting posted to the URL post successful completion. Is there any other process which we need to complete before we start receiving these webhooks?
Tagged:
  • Kailash
    I checked your app and the Postback URL field is empty.
  • krisys
    Hi Kailash,

    The app name is 'WealthBox' and it is connected with 'Vishal D' s account.
  • krisys
    @Kailash , any update on this?
  • Kailash
    @krisys Are you placing orders using the Publisher basket view?
  • krisys
    Yes, we are using the javascript API for placing orders.
  • krisys
    @Kailash , I missed tagging you in my previous comment.
  • sujith
    Hi @krisys,
    Apologies for the delay. We will get back to you with resolution soon.
  • sujith
    Hi @krisys,
    Thank you for your patience. It is fixed now. Can you check and confirm?
  • krisys
    @sujith , thanks for fixing it. Is there a way to get these webhooks when user places an order via kite.zerodha.com? So that we can keep track of portfolio even when the user is not logged into our website.

    Alternatively, it will be good if we could get the orders placed historically, but we see that only current days' orders are provided via the API.
  • sujith
    Hi @krisys,

    I am afraid that is not possible. User data cannot be shared with a third party app when an action is not originating from the app itself.

    This is simply out of consideration for our user's privacy.
This discussion has been closed.