Order book not getting updated properly

rishiajmera

Hello,
Client ID: Ahz847
Trading Date: 01-12-2021

Issue:
Order book status not getting updated.

Instruments:
BANKNIFTY21D0236100CE, Order ID: 211201401989538, status: UPDATE
BANKNIFTY21D0236100PE, Order ID: 211201401989600, status: success

Both above orders were filled but the order book status was not getting updated for more than an hour. It's showing UPDATE and success only.

Please note, we've been using the same code for more than 5 months and it's working fine. Just facing the above issue for the last 5-6 trading days.

Let me know if you require further details.

sujith

Is this order updates via Websockets or Postbacks?

rishiajmera

We're retrieving the order book using the following API call:
https://kite.trade/docs/connect/v3/orders/#retrieving-orders

sujith

But the order status can't be UPDATE or success.
There are generally only these possible statuses, OPEN, COMPLETE, CANCELLED, REJECTED.

UPDATE is a pseudo status which is sent on order update so that user can know there was a partial fill or some change on orderbook.

rishiajmera

Yes, that's the problem. Order status should not be UPDATE or success but it's coming like that and not updating.

sujith

Orderbook response doesn't contain UPDATE status.

rishiajmera

It's coming like that that's why I have raised the issue here. How can we resolve it?

sujith

If you are still getting it. Can you paste the complete orderbook response json here? Make sure to remove app and client specific tokens.

rishiajmera

It's not happening every day. So I will post response whenever it happens.

sujith

Make sure to enable debug logs like this next time you try to extract json