requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='api.kite.trade', port=443): Read timed ou

sriraj1122

Facing the above issue very frequently from last two days. And APIs are throwing this issue intermittently

dknaix

Same issue Facing, i thought changing the network will resolve but facing issue on AWS Cloud too

rakeshr

@sriraj1122 @dknaix
Can you paste log for such requests? Is any specific API end-point throwing this?

sriraj1122

@rakeshr Here is the log
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/kiteconnect/connect.py", line 574, in quote
[2022-11-10 12:34:36] data = self._get("market.quote", params={"i": ins})
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/kiteconnect/connect.py", line 826, in _get
[2022-11-10 12:34:36] return self._request(route, "GET", url_args=url_args, params=params, is_json=is_json)
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/kiteconnect/connect.py", line 877, in _request
[2022-11-10 12:34:36] raise e
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/kiteconnect/connect.py", line 865, in _request
[2022-11-10 12:34:36] r = self.reqsession.request(method,
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/requests/api.py", line 61, in request
[2022-11-10 12:34:36] return session.request(method=method, url=url, **kwargs)
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/requests/sessions.py", line 542, in request
[2022-11-10 12:34:36] resp = self.send(prep, **send_kwargs)
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/requests/sessions.py", line 697, in send
[2022-11-10 12:34:36] r.content
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/requests/models.py", line 831, in content
[2022-11-10 12:34:36] self._content = b''.join(self.iter_content(CONTENT_CHUNK_SIZE)) or b''
[2022-11-10 12:34:36] File "/usr/local/lib/python3.9/site-packages/requests/models.py", line 760, in generate
[2022-11-10 12:34:36] raise ConnectionError(e)
[2022-11-10 12:34:36] requests.exceptions.ConnectionError: HTTPSConnectionPool(host='api.kite.trade', port=44

This came for quote api

sriraj1122

@rakeshr Any help regarding the above issue ?

rakeshr

We checked the logs but doesn't seem to happen at the server level. Maybe you will have to inspect your local connection for these timeouts.

sriraj1122

@rakeshr I am running the application on two servers one on AWS and another on Digital ocean. Both are having the same issue.

rakeshr

Are you polling Quote APIs?
If yes, maybe you can add some delay and inspect.

sriraj1122

Why should we do that. is it due to rate limits ?
Even for rate limits it shouldn't through 443 exception right ?

rakeshr

As informed above it's not universal and not getting caught in our logs. So, you might have to debug this on your end.

sriraj1122

Looks like it resolved now... APIs are working fine now