Login issue

VijayJoy

Hi,

From today I am not able to connect to the web socket servers, getting 403 below is the error.

Error:
2024-01-04 10:58:41+0530 [-] failing WebSocket opening handshake ('WebSocket connection upgrade failed (403 - Forbidden)')
2024-01-04 10:58:41+0530 [-] dropping connection to peer tcp4:13.126.69.37:443 with abort=True: WebSocket connection upgrade failed (403 - Forbidden)
2024-01-04 10:58:41+0530 [-] will retry in 2 seconds
2024-01-04 10:58:41+0530 [-] Stopping factory
2024-01-04 10:58:44+0530 [-] Starting factory
2024-01-04 10:58:44+0530 [-] failing WebSocket opening handshake ('WebSocket connection upgrade failed (403 - Forbidden)')
2024-01-04 10:58:44+0530 [-] dropping connection to peer tcp4:13.126.69.37:443 with abort=True: WebSocket connection upgrade failed (

Regards,
Vijay

MAG

403 forbidden is an access denied error. Has your api app subscription expired or are you using an expired access token?

VijayJoy

Yes it is with access token after getting a new one issue is solved, btw how long access token is valid and what is the expiry time?

VijayJoy

Is there a way to get access token without the extra authentication code (as it require manual intervention)?

sujith

An access token is valid for one whole day once created. Unless you call generate access token again or call logout or do master logout from Kite web.