Subject: Application remains Pending despite 500 developer credits

VINAYAVATHI

Subject: Application remains Pending despite 500 developer credits

Dear Kite Connect Team,

I have created an application named RATNAM – KITE F&O INTELLIGENCE ENGINE.

My Developer Console shows 500 available credits following a successful ₹500 deposit on 11 November 2026.

I have attempted to activate the application multiple times. I enter the required confirmation text and approve the 500-credit subscription charge. However, the page immediately returns to the application screen with Pending status.

The payment history does not show a subscription debit.

I have already emailed [email protected] but have not received a response.

Could you please investigate the subscription activation and confirm whether my application is correctly mapped to my Zerodha trading account?

Thank you.

nagavenij

Could you please share the ticket number with us via DM so that we can look into this?