Subject: Application remains Pending despite 500 developer credits

VINAYAVATHI
Subject: Application remains Pending despite 500 developer credits

Dear Kite Connect Team,

I have created an application named RATNAM – KITE F&O INTELLIGENCE ENGINE.

My Developer Console shows 500 available credits following a successful ₹500 deposit on 11 November 2026.

I have attempted to activate the application multiple times. I enter the required confirmation text and approve the 500-credit subscription charge. However, the page immediately returns to the application screen with Pending status.

The payment history does not show a subscription debit.

I have already emailed [email protected] but have not received a response.

Could you please investigate the subscription activation and confirm whether my application is correctly mapped to my Zerodha trading account?

Thank you.
  • nagavenij
    Could you please share the ticket number with us via DM so that we can look into this?
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