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General
In this Discussion
September 2017
Saravanakumar
September 2017
sujith
Issue with Subscription renewal
Saravanakumar
September 2017
in
General
I am getting the error "Error while getting ledger balance, please try again" while renewing the subscription.
Please fix this issue
Tagged:
Subscription renewal
sujith
September 2017
Hi
@Saravanakumar
,
Our old backoffice response is very slow while doing BOD process because of which requests might timeout. Please retry after some time. All these issues will be gone once our new backoffice is up.
Saravanakumar
September 2017
Issue still exist. Please let know the estimated time of fix availability
sujith
September 2017
Hi
@Saravanakumar
,
Can you try after 9:00 PM?
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Our old backoffice response is very slow while doing BOD process because of which requests might timeout. Please retry after some time. All these issues will be gone once our new backoffice is up.
Can you try after 9:00 PM?