Getting error: Error fetching API session from store. Why and what to do?

musafirsafwan

When I query historical data, I am getting an error saying "Error fetching API session from store." Why am I getting this and what is the workaround?

sujith

Is this intermittent or consistent? Can you give us more details about this?

Manjunathan

I also faced this issue. Its intermittent.

I check bulk quotes at regular intervals, the issue comes up once in a while.

musafirsafwan

It is an intermittent issue and I am not getting the error now. I shall report here if I get the error again. Thanks.

Manjunathan

I am seeing this intermittently every 15 mins or so.

@sujith Please let me know if you need any particular info to debug.

sujith

Can you let us know for which API calls you are facing the issue? Is it only for historical data API call or other API calls also?

Manjunathan

I am trying only bulkquotes and getting it, whereas the other person faced it with historical.

musafirsafwan

@sujith I got the error just now when I used historical data api.

Call I made (api key and access tokens are masked here):
https://api.kite.trade/instruments/historical/2977281/60minute?from=2018-01-03&to=2018-01-10&api_key=xxx&access_token=yyy

Error I got:
Internal Server Error
{"status":"error","message":"Error fetching API session from store.","data":null,"error_type":"GeneralException"}

Please look into this issue as soon as possible.
Thank you.

ankur0101

I am also facing the same error, Zerodha Team, any updates around this? In my case, its happening with Historical Data.

sujith

This issue is resolved now. If you are still facing the issue you can let us know.

rishiajmera

@sujith I faced the same issue yesterday on order placement.

mukultuli1403

Hi @sujith Could you please help here. We ( I and Rishi) faced the same issue yesterday on order placement. Your help is much needed here. Thanks!