ChartIQ is not supported on this platform

Hii team,
i am getting an error ChartIQ is not supported on this platform whenever i am trying to load any charts.
Please help me out.
Your early action will be appreciated.
  • sujith
    You seem to be using an old version of the browser. ChartIQ doesn't support older versions of browsers which doesn't support ES6 version of javascript.
  • avinashcvrce
    i am using latest version of kite android app.
  • sujith
    Can you let us know the device model number, android version, and browser details?
  • avinashcvrce
    I am using HTC 820s Android version 4.4.4.
    earlier the Android app was working fine till i updated.
  • sujith
    We will look into this.
Sign In or Register to comment.