My Developer Account /App was deleted

I was using developer account with Api key - xxxxx. Suddenly this was removed yesterday.
Could you please clarify why this app was deleted ?
I could see the my developer account App name in Zerodha Kite page. but not on the Developer account.
Also my Api is not working .

Assist on this ASAP.
  • sujith
    It seems like your subscription is expired. You need to go to app details page and activate the same.

    PS: Please don't post your api_key on open threads. You can private message if you are passing any kind of account specific details.
  • Tutron
    @sujith Thank you for the Response. Application page says - App doesn't exist. Its asking to create new App. Could you please help on this ?
  • Tutron
    Tutron edited April 2018
    @sujith Now i can see the app and activated it.
    But Could you please explain why auto renewal was not handled?
    i was having Auto renewal enabled and i have enough amount available in my account, But still why was app Expired ?
  • sujith
    It might fail if you don't have enough balance in your Zerodha account. Are you sure you have enough margins?
    Did you have any overnight positions in your account?
  • prakash.jj
    @sujith I think this is an issue which is happening to many. I have experienced few times as well in the past. I seriously think you guys should investigate the cause for this.
  • sujith
    This is a different scenario. The app was inactive for more than 30 days.
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