When i try to establish Websocket using tickerProvider it hangs regularly when connected with broadband connection , but i never get this issue if i try using my mobile data. Another strange thing is , even in kite web , ticker price doesn't seem to refresh when connected with broadband connection , but works fine with mobile data.
MY user id : DC1301
With boradband data ( ticker doesnt refresh )
with mobile data ( tried almost at the same time )
it always works with my mobile hotspot .. but with my broadband WiFi i am getting this issue regularly for the last 1 week only .. as i mentioned it in my OP , when websocket doesnt connect in my java client , kite web too doesnt refresh the price ..
do you guys differentiate between mobile and broadband data ? if no then probably i need to check it with my broadband guys ( was getting 25mbps from my broadband )
I still get this issue. Is it possible for you to assign any technical guy to debug this issue ?
Note:- 1) I can establish websocket connection for getting ticks with my mobile data , but when i switch it to my broadband websocket disconnects. This log from your end can be used to debug. 2) I tested websocket communication with https://websocket.org/echo.html site with my boradband , and it works fine
https://i.imgur.com/GQV1Qa1.png
it always works with my mobile hotspot .. but with my broadband WiFi i am getting this issue regularly for the last 1 week only ..
as i mentioned it in my OP , when websocket doesnt connect in my java client , kite web too doesnt refresh the price ..
do you guys differentiate between mobile and broadband data ?
if no then probably i need to check it with my broadband guys ( was getting 25mbps from my broadband )
In my experience kiteconnect doesn't work if we use a proxy connection.
Try Verifying your broadband for the same
I still get this issue.
Is it possible for you to assign any technical guy to debug this issue ?
Note:-
1) I can establish websocket connection for getting ticks with my mobile data , but when i switch it to my broadband websocket disconnects. This log from your end can be used to debug.
2) I tested websocket communication with https://websocket.org/echo.html site with my boradband , and it works fine
Broadband guys solved this issue by setting MTU size to 1360 ( was 1520 earlier ) and gave static DNS server.
Now things are working fine.