Issue with Access Token

Sreenath
Dear Team,
I am getting error with AccessToken..
I could able to login and app event shows can't get access token..
Steps taken..
1. Re installed Excel
2. Registered DLL
3. API secret key changed

But still error pops up, Let me know where is the issue, Error screen is attached


  • Sreenath
    Dear Team,
    I am getting error with AccessToken..
    I could able to login and app event shows can't get access token..

    App event messages:
    1. Login to Kite Successful
    2. Get Access token failed

    Then finally i get message box with the error stating that "Value cannot be null"

    Steps taken..
    3. Re installed Excel
    4. Registered DLL
    5. API secret key changed

    But still error pops up, Let me know where is the issue, Error screen is attached

  • HowUTrade
    @Sreenath

    Everything is fine at our end.
    Cloud you pls check the error logs?
  • Sreenath
    please let me know error log path
  • HowUTrade
    @Sreenath

    [APPDIR]\KiteNet\[DDMMMYYYY]\KiteNet_Logs.txt
    or
    [APPDIR]\KiteNet\[DDMMMYYYY]\Debug.txt

    In case of excel, the app directory is ‘My Documents’
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