no data in the premarket this morning?

hanzo

i got no data this morning premarket. anyone else have issues?

hanzo

ok why is my post timestamped 8:41 AM? it was 9:10 AM when i entered it, right after the preopen auction which ended at 9:08 AM.

hanzo

this is what i hate about kiteconnect. we pay a lot for this service, and here we have a complete breakdown and a critical emergency and there is no way to get support. the devs are still snoring at home.

Vivek

Hi, we had minor hiccup with ticker api and it was fixed before 9.15AM. CDS market wouldn't have received ticks for 10 mins after market opening. We had a network failure from our tick provider to our servers and we had to switch to backup.

hanzo

this problem was know by 8:30 am. why was it not fixed before?

i trade the pre-open auction from 9:00 AM.

Vivek

@hanzo we got notified around 9AM right after CDS opened.