Severe Issue,Seeing "Lost ticker connection" very often. Order confirmation event are through websoc

Gopikrishnan
Seeing "Lost ticker connection" very often. Order confirmation event are through websocket. This is severe issue as order completion event comes through websocket. What is the solution?

2020-05-20 15:11:40 Reconnecting
2020-05-20 15:11:40 Connected ticker
2020-05-20 15:11:40 Error: Error parsing instrument tokens.
2020-05-20 15:11:40 Error: Error parsing instrument tokens.
2020-05-20 15:11:40 Error: Lost ticker connection.
2020-05-20 15:11:40 Error: Lost ticker connection.
  • sujith
    We haven't observed any issue from our end at this time.
    Error parsing instrument tokens. This won't cause Kite Ticker disconnection.
  • trade_then
    trade_then edited May 20
    @sujith
    • Error parsing instrument tokens.
    Isn't it generated from your side i.e kite server.
    I would like to second @Gopikrishnan log. that this indeed occurs exactly as stated above.
    • Lost Ticker Connection
    accompanies this message. I have seen it many times. It is just that it isn't
    much of a concern for me as Re-connection ensues and everything gets normal again.

    There has to be a reason for loosing websocket connection which is getting overlooked somehow
    somewhere. it is escaping the eyes. apart from obvious.
    • internet ISP quality
    • onTick Blocks
    because my code actually has no blocks at - all and ISP is quite good too.
    but it isn't a serious concern for me.


    @Gopikrishnan if you don't mind. which client are you using. I am using .net.


    Thanks
    Regards
  • Gopikrishnan
    I am using .NET. I missed the order completion events. I saw this throughout the day. Other users also faced this issue.
Sign In or Register to comment.