from yesterday afternoon we are facing problems in your web-socket feeds.. rates are hanging, means on some unfixed interval rates are paused and not coming in web-socket stream up to some time like 10-15 seconds and again it starts automatically..
today frequency of this issue is very very higher.. before yesterday we did not faced this type of issue ..
so i request you to check it from your end and update me on same.
its very urgent , because of this i am getting wrong calculations ...
please reply as soon as possible. thanks regards shailesh
today ticks are not matching with your kite terminal.
i checked at least for 2-3 hours
in summary 2 issues..
1. rates are hanging on some time intervals
2. ticks are not matching with your kite terminals..
thanks why it is very urgent to look up.
We monitored for the last 20 minutes today. We didn't see any issue. The values were matching the Kite. Where are you hosted?
and i already mentioned that this issue occurs on some time intervals and its vary not fixed
please read my whole comment
and i am facing since last 2 days already told you , its not matter of 20 minutes check..
expecting genuine reply and support sir..
thanks