Delay in executing orders via API

girish20099
girish20099 edited September 9 in General
Hey all,

I have been using the API for the last few months. I have experiencing SEVERE delays with order executions. Comparing the timestamps I have found delays of 4-8- 12 (and up to 15!!) seconds from the time the order call has been placed to the time it is placed on the exchange - I am not talking about the time taken to fill a limit order.

Orders are placed during the morning opening time. I understand that there may be traffic. However, the delay of this scale is at the least undesirable and more so borderline unacceptable. I can share screen shots and order data with Zerodha support if needed.

@ forum users - does anyone else also observe something similar and how have you negotiated the delay.

@ Zerodha - is there a way of mitigating the delays and associated slippages/lost trades. I am already using limit orders.

Thank you
G
  • girish20099
    I am using Python coding to place the orders but not sure if that i relevant.
  • sujith
    Kite Connect is not meant for latency based strategies or HFT. We don't guarantee any timeline for carrying out a request. If you are looking for faster execution, I would suggest setting up a colo server at NSE. The cost is 18lakh upwards per annum. You can write to kiteconnect(at)zerodha.com for more information.
  • girish20099
    Thanks - that was a prompt response.

    I would agree that there are no guarantees but it would be my aim to understand the boundaries that I would need to work to and any non=colo solutions around them. I do not currently run HFT strategies.

    I am also looking to check if what I am seeing is normal and expected. I was also looking to poll other users to share their experiences.
  • kiranMaya
    @sujith
    is actual kite web and kite mobile oms server is in nse colocation or outside like amazon ?
  • jasprem
    @girish20099 I experience similar delays during peak time. Its Zerodha's RMS that is slow. I am looking into upstox now. But they also seem to have similar problems. Keep me posted if you find a solution
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