websocket error : Error while connecting. Message: Unable to connect to the remote server

imzombie13

I am trying to connect to ticker from .Net API. But i am getting following error : websocket error : Error while connecting. Message: Unable to connect to the remote server on onError Function.

My Code is :

  Ticker ticker = new Ticker(MyAPIkey, MyAccessToken);

            // Add handlers to events
            ticker.OnTick += onTick;
            ticker.OnOrderUpdate += OnOrderUpdate;
            ticker.OnReconnect += onReconnect;
            ticker.OnNoReconnect += oNoReconnect;
            ticker.OnError += onError;
            ticker.OnClose += onClose;
            ticker.OnConnect += onConnect;

            // Engage reconnection mechanism and connect to ticker
            ticker.EnableReconnect(Interval: 5, Retries: 50);
            ticker.Connect();

            // Subscribing to NIFTY50 and setting mode to LTP
            ticker.Subscribe(Tokens: new UInt32[] { 256265 });
            ticker.SetMode(Tokens: new UInt32[] { 256265 }, Mode: Constants.MODE_LTP);

What is an issue ?

sujith

Can you paste the complete stacktrace here?

imzombie13

[0925/222752:ERROR:ssl_client_socket_nss.cc(1529)] handshake with server kite.zerodha.com:443 failed; NSS error code -12190, net_error -107

This is the log. Thanks for your reply

tonystark

handshake with server kite.zerodha.com:443 failed; NSS error code -12190, net_error -107

This means there is a network issue that stops your client from connecting to our servers. Check if there is any firewalls or proxies in your network that is blocking access.

imzombie13

no i turn off firewall and all secuity . I tried to run the same code on various machine (5 machines) no luck , always same error

imzombie13

issue was not with port or proxies. MyAccessToken input was incorrect, which causes this error. Issue is resolved now