I subscribed to kite connect on Dec 17 2020 with a one month subscription, which was supposed to get expire on 17 Jan 2021. But I didnt wanted to continue with my subscription, so i decided to cancel it on 17 jan. But to my surprise my subscription was automatically renewed on 17th January morning and thus deducting my money.
I dont think thats fair, as it was showing my subscription was going to expire on 17th jan so it should be renewed on 18th jan. Or atleast the dashboard should mention that it will automatically get renewed by this date.
I dont know whom should i contact for my refund. Please look into it.
@vipul73921, If it is expiring today and people have opted for auto-renewal then the app gets renewed on the same day, Since people don't like service to be interrupted. You can write to the business team on kiteconnect(at)zerodha.com for canceling the API subscription.
If it is expiring today and people have opted for auto-renewal then the app gets renewed on the same day, Since people don't like service to be interrupted.
You can write to the business team on kiteconnect(at)zerodha.com for canceling the API subscription.