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Order updates not received

pawan
pawan in Market data (WebSockets)
We used postback URL ( https://9sapkyc5y4.execute-api.ap-south-1.amazonaws.com/dev/order/webhook ) but found that no order updates were received on our webhook api.
From your documentation https://kite.trade/docs/connect/v3/postbacks/ , its clear that order updates can also be received by websocket but from one of your thread https://kite.trade/forum/discussion/2102/postback-url-not-getting-triggered#latest , got to know that order updates are only available for orders placed via app.
Does the same also applies for webhooks ?
Tagged:
  • pawan
    pawan
    Your assistance will be really helpful. Right now, I have set up a polling mechanism and it's a really tedious process.
    Please help.
  • rakeshr
    rakeshr
    @pawan
    Postbacks over WebSocket receives, orders placed for a particular user anywhere, for any instance, web, mobile, or desktop platforms, are sent.
  • pawan
    pawan
    @rakeshr then why i didn't received any orders updates by neither websockets nor by postback.
  • rakeshr
    rakeshr
    @pawan
    We checked at our end, postback update is fine. Can you have look to this thread?
  • pawan
    pawan
    @rakeshr Still i didn't received any order updates on post back nor on websockets. This is my postback url
    https://9sapkyc5y4.execute-api.ap-south-1.amazonaws.com/dev/order/webhook.
    If you need i can provide my client ID to you on PM. Please check what is the issue.
  • pawan
    pawan edited July 2018
    Please respond and help me to resolve the issue.
  • rakeshr
    rakeshr
    @pawan
    Can you PM your client_id, we will check the logs?
  • pawan
    pawan
    @rakeshr : Hi.
    Any updates plz.
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