maximum # of symbols

vmm
Hi, what is the max number of symbols one can subscribe at a given time.
I am getting this error - 'Maximum ticker limit exceeded. Current limit is 500. Try unsubscribing some symbols' which means max # is 500.
However, i have only 200 symbols subscribed currently and I am not seeing quotes for at least 100 (out of the 200) symbols - getting above error.
Can you please advise and help here. Thanks.
  • HowUTrade
    @vmm

    This happens mainly in Excel, where user changes the trade symbol in excel cell but not calling UnSubscribeQuotes.

    Tickers subscribed for quotes are stored in text file in the below mentioned directory.
    Pls check how many symbols are there in the text file, it should be around 500.
    Excel : My Documents\ TickerListKiteNet.txt
    DotNetApp : [AppDir]\ TickerListKiteNet.txt

    Soultion (Excel):
    1. Add required symbols in Excel MW.
    2. Close your Excel
    3. Delete the TickerListKiteNet.txt file
    4. Open the Excel and do login, wait for symbol to download
    5. Only once do Full recalculation of Excel (CTRL + ALT + SHIFT + F9)
  • vmm
    Greatly appreciate your prompt reply. Thanks...!
This discussion has been closed.