Fatal error: Uncaught NetworkException (429) 'Maximum allowed order requests exceeded.'

shrimantech
shrimantech edited July 2020 in PHP client
I am getting this error. I only executed 28 orders within last 2 hours... May i know, why i am getting this error ?

And i am not able to place any new orders or square off any existing order as well... Is there my account locked or what ?
Help me to fix this issue ASAP ?
  • sujith
    You can refer to this thread.
  • shrimantech
    Sorry. I already read this thread and i have not placed any new orders beyond kite limits in my account.

    I am not able to place any new orders in zerodha portal (https://kite.zerodha.com/orders) as well and API as well.

    Is that anything blocked in my account ?? If Yes, then what is the issue in my account ?
  • shrimantech
    shrimantech edited July 2020
    I am trying to square off my position more than 2 hours, but nothing helps. Loss/Gain is going like confused!

    If i reached any specific limitations, then either the total requests should be blocked (or) the excess requests should be cancelled/pending. But not sure, why my trading is blocked with this error message 'Maximum allowed order requests exceeded.'

    Not found any possible solution with the phone call support at +91 80 4718 1888.

    Why my account is behaving with this issue now ?
  • sujith
    @shrimantech,
    Can you private message your client id? We will check and get back to you.
  • shrimantech
    Shared my client ID and waiting to discuss with you.
  • shrimantech
    Thanks for your comments.

    Kite API Limit is:
    Quote API - 1 Requests/Second
    Order place API - 10 Requests/Second
    Historical API - 3 Requests/Second
    All other endpoints - 10 Requests/Second
    Order placement - 200 orders / minute
    Order placement - 2000 MIS orders per day
    Order placement - 2000 BO/CO per day limit

    My program sent 2000+ today day (which exceeds the maximum api limit) as per technical support team suggestion.
    There is no way from myside to view and track this sent list to verify from my programs,scripts or online.
    I have include this count in my program.

    Anyway good lession from this.
    My suggestion: Please try to add this user's requests count for the current day in your getProfile api call, if possible to avoid for future users.

    Thank you for your time on assisting this.
    Please close this discussion, if required.
This discussion has been closed.