account_id should be 6 characters uppercase

DevTrinkerr
Since Yesterday Evening, we have been seeing multiple issues reported for the above mentioned error. We are using the publisher plugin. This issue is probably not from user's end because in publisher plugin, we do not send any account id.
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  • rakeshr
    I tried reproducing at my end but it's working fine. Can you DM me your API key? So, we can inspect further.
  • DevTrinkerr
    @rakeshr: Can you please look into this urgently. The number of users reporting this has gone multifold.
  • rakeshr
    rakeshr edited January 2022
    We are investigating this on utmost priority. But, we are not able to reproduce this except only when you send the wrong order param like wrong symbol, exchange, etc.
    Can you re-check at your side, if you are sending all correct order params?
    Do post your finds, if any.
  • DevTrinkerr
    DevTrinkerr edited December 2021
    Hi @rakeshr , Yes we are sending the parameters correctly. yesterday, it worked fine for everyone. What I did was dumped the existing tokens for everyone, even though they were valid. It was surely not an issue from our end.
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