NULL historical data for SBIN for AUG 2016

pankajrb January 2017 in General

Request sent:

curl "https://api.kite.trade/instruments/historical/779521/minute?from=2016-08-01&to=2016-08-20&api_key=xxx&access_token=xxx"

Response:
{"status": "success", "data": {"candles": []}}

But I am receiving data for NIFTY
Request sent;
curl "https://api.kite.trade/instruments/historical/256265/minute?from=2016-08-01&to=2016-08-20&api_key=xxx&access_token=xxx"

I am using same key and token in both the requests.
I have active subscription of kite and historical data.

sujith January 2017

Hi @pankajrb,
We have informed concerned team, they are looking into this.
sameer January 2017

@sujith after no issues for few days, today again candle API was not responding from 8:15am to 8:45am
sameer January 2017

If possible u can check for client ID in your logs
sujith January 2017

Hi @sameer,
Our data team has found the limitation. I will update once it is resolved.
pankajrb February 2017

@sujith Do we have any update ?
sujith February 2017

@pankajrb, we are working on it.
pankajrb February 2017

@sujith Any updates?
sujith February 2017

Hi @pankajrb,
Apologies for delay, we will be deploying fix by next week. I will update once it is done.
pankajrb February 2017

Hello @sujith , any updates?
sujith February 2017 edited February 2017

Hi @pankajrb,
It is fixed, you must be getting data now.
pankajrb March 2017

@sujith , it took you a month to resolve the query. Kite is showing my subscription is over now. How do I proceed?

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