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Credits not reflecting in KITE Connect developer account

samurai
samurai in General
Hello, I added Rs 2000 credits to my KITE connect developer account through netbanking.

The amount got deducted from my bank but is not reflecting in my KITE connect developer account.
Tagged:
  • sujith
    sujith
    Did you add on 1st or 2nd October?
  • samurai
    samurai
    No I added today morning, 3rd October at 9:28 AM
  • sujith
    sujith
    Can you private message the developers console id?
  • hinshu
    hinshu
    Same happened to me on 1/Oct, raised a ticket got unrelated reply today, still waiting for proper resolution
  • sujith
    sujith
    @hinshu,
    We will initiate refund. You don't have to do anything.
  • akshay_thakker
    akshay_thakker
    I was issued a refund without any explanation on the payment made today morning and my api status is showing expired. Is there something I missed to do or just go ahead and pay up again?
  • sujith
    sujith
    @akshay_thakker,
    There was an issue with the developers console. Hence we have refunded the amount debited. You can pay again and subscribe for the Kite Connect app.
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