Trades did not execute in preopen

hanzzo
only 1 trade went through in preopen. all others were not executed. no rejections were received either

any issue in the morning? how can i have someone look at my account and see what wrong
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  • sujith
    There will always be one trade that happens in pre-open. Till 9:07 AM there will be order collection and at 09:08 AM there will be one trade at equilibrium price. That is how pre open market works.
  • hanzzo
    i am trading multiple scrips.
    only 1 scrip executed.

    all trades were sent with no issues. no rejection message either.

    this normally always works.
  • sujith
    Can you private message the order id and client id? We will check and get back to you.
  • sujith
    Please note, if there is no counter order for the orders placed in pre-open, it will be unexecuted in pre-open and the order will execute in the normal market if the criteria are met.
    You may also refer to the NSE website here.
  • hanzzo
    i am aware of that but that's not what happened here
    check DM
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