I have subscribed to the Kite Connect paid plan and added ₹500 credits. My Billing page now shows 500.0 credits and the Connect plan is selected.
However, I am unable to create my Connect app. After filling the Create New App form and clicking Create, the page keeps loading indefinitely and the app is not created. My Apps page continues to show 0 apps.
I have tried:
Chrome normal mode Chrome Incognito My regular broadband connection Mobile hotspot/network
I also received a Cloudflare "Sorry, you have been blocked" page during one of the attempts.
If you are trying to create an app and upload an app icon during the initial setup, we recommend creating the app first without an icon and adding the icon after the app has been successfully created. Please ensure that the app icon is in PNG format and exactly 64 × 64 pixels.
We recommend trying the following steps: 1. Clear your browser cookies and cache – This can help resolve persistent blocks caused by stored session data. 2. Disable VPN or Proxy – Cloudflare may restrict access from known VPNs or data centre IPs. Try connecting without a VPN or proxy. Try accessing the site from a different network or device 3. Use a different device/browser or switch to incognito/private mode – This can help bypass browser-related issues or extensions that might interfere.
We recommend trying the following steps:
1. Clear your browser cookies and cache – This can help resolve persistent blocks caused by stored session data.
2. Disable VPN or Proxy – Cloudflare may restrict access from known VPNs or data centre IPs. Try connecting without a VPN or proxy. Try accessing the site from a different network or device
3. Use a different device/browser or switch to incognito/private mode – This can help bypass browser-related issues or extensions that might interfere.
If the issue persists after trying the above steps, kindly check out this support article for further help:
"Why is access to Kite web restricted by the internet provider?"