Error while fetching session. Please reload the page

gourav
We are getting error message saying Error while fetching session. Please reload the page when user is trying to place order. Can you please look into the matter as few user's are not able to place any order.

Please find below the screenshot of the error for you reference.

  • rakeshr
    Error while fetching session. Please reload the page
    Is this happening on kite publisher?
  • sujith
    This is because of the new iframes cookie management policy change on the chrome. Our team is looking into the alternatives to the currently implementation.
  • gourav
    Thanks sujith. let us know when this is fixed.
  • gourav
    Can you please give us TAT for the issue to get resolved.
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