Hi @rakeshr Some of our clients are getting this error multiple times, but not everyone. like around 10-20%. One observation is that this has started occurring since yesterday only when the TOTP has been made mandatory. Before that we didn't even face this issue a single time.
We are using the publisher API and the Trading API (Multi User)
Hi @sujith Yes, me and many of my friends are also facing this issue, this is started of an occasional issue is now happening very frequently, it gets resolved only upon refreshing the page and in some cases takes refreshing it several times. This is happening on all browsers irrespective of incognito or not and in Mobile browser too. Could you please check this urgently and let us know what has been changed for this to happen ? This is also some time difficult to reproduce as it happens randomly and not noticed any pattern as such.
@DevTrinkerr, We are trying to reproduce this error but we couldn't. Is this a consistent issue or intermittent? Does it happen at the opening or during the day also? Any hint to reproduce this consistently will be helpful.
@sujith it is intermittent and random. But seems to be happening most of the time in the second attempt onwards. Most of the time right click and reload works but some time it takes several attempts. It could be something to do with the session ID etc.
@sujith: It is very much random in production. While testing, when we connect through ngrok tunnel, this issue comes up almost all of the time. Maybe you can try that environment.
Web and Google Chrome.
Yes, me and many of my friends are also facing this issue, this is started of an occasional issue is now happening very frequently, it gets resolved only upon refreshing the page and in some cases takes refreshing it several times. This is happening on all browsers irrespective of incognito or not and in Mobile browser too.
Could you please check this urgently and let us know what has been changed for this to happen ? This is also some time difficult to reproduce as it happens randomly and not noticed any pattern as such.
We are trying to reproduce this error but we couldn't. Is this a consistent issue or intermittent?
Does it happen at the opening or during the day also? Any hint to reproduce this consistently will be helpful.