{"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputEx

cgtambe

I am entering following URL on my browser. In place of abc, I hv used my api_key.

https://kite.zerodha.com/connect/login?v=3&api_key=abc

{"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputException"}

Plz help

rjamitsharma

Hi @cgtambe only account you gave at the time of buying api can only be used


And you must be trying with other account

So either try with same account or change account there

sahalsajjad

I'm facing the same issue as @cgtambe

I'm trying to use same client ID (Zerodha Client ID) I provided in the app configuration page:
https://developers.kite.trade/apps/xxxxxxx

Getting this response:
{"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputException"}

FYI. I only have a single client.

Is there some additional step I need to do in order to connect the app to my zerodha client ID ?

sujith

@sahalsajjad,
Can you private message the client id?

MASTERWAYNE

I am having same issue, i checked the client ID in profile, in app created is same as that of i used while buying API. What could be wrong?

is there a time lag between buying and getting api's access created

sujith

Can you private message the api_key and client id with which you are trying to login?

op212002

Hi sujith,

i have trouble generating the request token. I am getting this error when I try to get the request token
{"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputException"}.
i only have one client ID. kindly help me in resolving the issue.

Regards,
om

ranjithk

HI There

getting the following error even after clearing the browser cache

{"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputException"}

sujith

You will have to use Kite Connect APIs with the client id with which you have created app.