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{"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputEx

cgtambe
cgtambe in .Net API client
I am entering following URL on my browser. In place of abc, I hv used my api_key.

https://kite.zerodha.com/connect/login?v=3&api_key=abc

{"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputException"}

Plz help
Tagged:
  • rjamitsharma
    rjamitsharma edited December 2021
    Hi @cgtambe only account you gave at the time of buying api can only be used


    And you must be trying with other account

    So either try with same account or change account there
  • sahalsajjad
    sahalsajjad
    I'm facing the same issue as @cgtambe

    I'm trying to use same client ID (Zerodha Client ID) I provided in the app configuration page:
    https://developers.kite.trade/apps/xxxxxxx

    Getting this response:
    {"status":"error","message":"The user is not enabled for the app.","data":null,"error_type":"InputException"}

    FYI. I only have a single client.

    Is there some additional step I need to do in order to connect the app to my zerodha client ID ?
  • sujith
    sujith
    @sahalsajjad,
    Can you private message the client id?
  • MASTERWAYNE
    MASTERWAYNE
    I am having same issue, i checked the client ID in profile, in app created is same as that of i used while buying API. What could be wrong?

    is there a time lag between buying and getting api's access created
  • sujith
    sujith
    Can you private message the api_key and client id with which you are trying to login?
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