Not able to receive the Some of Postback

developer
Hi
Today we haven't receive some of postbak . Below is json
[{"exchange": "NSE","tradingsymbol": "MARICO","quantity": 6,"transaction_type": "SELL","order_type": "MARKET","variety": "regular","tag": "11909","readonly": true},{"exchange": "NSE","tradingsymbol": "CYIENT","quantity": 3,"transaction_type": "SELL","order_type": "MARKET","variety": "regular","tag": "11910","readonly": true},{"exchange": "NSE","tradingsymbol": "SBILIFE","quantity": 2,"transaction_type": "SELL","order_type": "MARKET","variety": "regular","tag": "11911","readonly": true}]
  • sujith
    Can you give some order id for which you didn't receive postback today? We will check and get back to you.
  • developer
    Our Order ID 11909,11910
  • developer
    '11904','11906','11907'

    We got this issue for many clients.
  • developer
    We observed that for scripts Infosys, Kotak Gold, Net FIT , Escorts Order id 11990,11991
    for which we haven't received postback.
    We use Kite Publisher to place order.
    Please reply on urgent basis .
    My contact no. 9768041641
  • rakeshr
    Our Order ID 11909,11910
    These are not order_id but your tag field param. You need to DM us order_id's for which you didn't get a postback response. Also, mention your API key.
  • developer
    API Key : oebuyfro7h9y93b0
    As we used Kite Publisher (Basket API) we will not received order_id , we only send our (5nance) order id in tag field param. We get response through Postback.
    For some of scripts we got postback .
    Would be great if u can call me @ 9768041641
    We haven't received any postback for below id's which is passes in 'tag' field param
    11992 ,
    11993 ,
    11990 ,
    11991 ,
    11986 ,
    11987 ,
    11984 ,
    11985 ,
    11966 ,
    11967 ,
    11968 ,
    11969 ,
    11970 ,
    11971 ,
    11972 ,
    11973 ,
    11959 ,
    11960 ,
    11961 ,
    11962 ,
    11963 ,
    11964 ,
    11965 ,
    11957 ,
    11958 ,
    11956 ,
    11953 ,
    11954 ,
    11955 ,
    11935 ,
    11936 ,
    11937 ,
    11932 ,
    11933 ,
    11934 ,
    11922 ,
    11923 ,
    11924 ,
    11925 ,
    11926 ,
    11927 ,
    11928 ,
    11929 ,
    11921 ,
    11918 ,
    11919 ,
    11920 ,
    11917 ,
    11915 ,
    11916 ,
    11912 ,
    11913 ,
    11914 ,
    11909 ,
    11910 ,
    11911 ,
    11908 ,
    11904 ,
    11905 ,
    11906 ,
    11907 ,
    11901 ,
    11902 ,
    11903 ,
    11897 ,
    11898 ,
    11899 ,
    11900 ,
    11895 ,
    11896 ,
    11887 ,
    11888 ,
    11889 ,
    11890 ,
    11891 ,
    11892 ,
    11893 ,
    11894 ,
    11883 ,
    11884 ,
    11885 ,
    11886 ,
    11881 ,
    11882 ,
    11877 ,
    11878 ,
    11870 ,
    11871 ,
    11872 ,
    11873 ,
    11874 ,
    11875 ,
    11876 ,
    11867 ,
    11868 ,
    11869 ,
    11864 ,
    11865 ,
    11866 ,
    11856 ,
    11857 ,
    11858 ,
    11859 ,
    11860 ,
    11861 ,
    11862 ,
    11863 ,
    11854 ,
    11855 ,
    11852 ,
    11853 ,
    11849 ,
    11850 ,
    11851 ,
    11841 ,
    11842 ,
    11843 ,
    11844 ,
    11845 ,
    11846 ,
    11847 ,
    11848 ,
    11839 ,
    11840 ,
    11833 ,
    11834 ,
    11835 ,
    11836 ,
    11837 ,
    11838 ,
    11831 ,
    11832 ,
    11824 ,
    11825 ,
    11826 ,
    11827 ,
    11828 ,
    11829 ,
    11830 ,
    11822 ,
    11823 ,
    11819 ,
    11820 ,
    11821 ,
    11816 ,
    11817 ,
    11818 ,
    11813 ,
    11814 ,
    11815 ,
    11811 ,
    11812
  • rakeshr
    As we used Kite Publisher (Basket API) we will not received order_id
    Ultimately all these orders(from all sources) are reflected in your Kite web orderbook. You can refer to your kite web order book for order-related details.
  • developer
    I am placing order on behalf of customer , hence I don't have access of customer's kite web order book.
    We are RIA compliant entity we provide the advisory services & various customer places order through our APP & we don't store users' Kite username & password.
    Is there any alternative method or API?
    Can u share ur number ?
  • developer
    Do u have .Net API / Rest API ?
  • developer
    Do u have .Net API / Rest API to place order & get order status?
    We are ready to pay for the same.
  • sujith
    @developer,
    We don't provide one to one support. This is just a developer community forum where we help out fellow developers.
    Yes, there is a .NET API library.
  • sujith
    If you are a platform then for compliance reasons you need to use Kite Publisher for placing order. You may use Kite Connect to fetch orderbook and other details since user would have already given permission to fetch those data for your app.
  • developer
    Can we fetch orderbook without customer Authorization ?
    Please provide link for kite connect api
  • Harsh1993
    Please Contact for .Net C#
    8401718185
  • developer
    HI Sujith,
    This is alternate option for which i have to take user to login again on kite and fetch order book through kite connect.

    But what is the resolution for problem i have stated , Why we are not getting feeds in your postback ? this method we are using and its live , so i need resolution for this. It was working fine till 31st Dec , from 3rd of Jan we are facing these issues.

    Please help me on this , its almost two days i am chasing on forum.
  • sujith
    We can see that there are many timeouts. Kite Trade will make a post request with a timeout of 2 seconds, you need to respond and then do all your processing. If you don't respond within 2 seconds then Kite trade will record it as timeout.
  • jogesh
    Same issue is happening for us as well, yesterday our customers placed few orders and we didnt receive post back. We tried our self today and issue persists. Orders we have placed today (06-Jan-2022) are 220106401891060 (YESBANK) , 220106201799633 (STOVEKRAFT) Our APP ID starts with zzo9... Please help.
  • jogesh
    @sujith we tested postback to our server and resp came back with in 700 ms. I can send our App ID if you can confirm timeout issue or exact reason for not receiving postback? Please advice.
  • sujith
    @jogesh,
    Can private message the api_key?
  • DevTrinkerr
    @sujith : This is exactly the same issue we are also facing, there is not scope of timeout, we are also returning the response within 100ms.
  • developer
    We are also returning the response within 100ms.
  • developer
    @sujith : I hope you have understood the problem and working on the resolution, awaiting for your positive reply.
  • rakeshr
    Can you guys check now? @developer @jogesh
  • developer
    developer edited January 7
    @rakeshr : Will check and update you shortly.
  • developer
    Will check & let you know
  • developer
    Will received the postback till 11.00 AM , after again Postback not received
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