No data received over Web hook

TeamWealthDesk
We have updated the web-hook url via the developer login inside the app, but unable to receive any triggers for all the orders / trades that happen using the same app / API keys. We have independently rested the API's POST method without any headers / auth / keys , it is working fine. Please confirm how the web hook exactly work with Zerodha apps, are there any further configurations we need to do to enable the same.
  • sujith
    Can you private message me the api_key? We will check and get back to you.
  • rakeshr
    Go through postback FAQs here.
  • TeamWealthDesk
    @sujith : have DMed you the api keys
    @rakeshr: have already gone through these FAQs and others which are webhook related, as mentioned the POST url shared is working as expected as tested from a different device via postman / curls commands receiving no updates on the webhook when the orders are placed using the same api key
  • rakeshr
    We just made POST request on your webhook/postback URL and can see below parsing error:
    {
    "errorMessage": "Broker name not found!",
    "errorType": "Exception",
    "stackTrace": [
    [
    "/var/task/broker_product_apis.py",
    174,
    "gateway_broker_apis",
    "raise Exception(e)"
    ]
    ]
    }
    Our postback update is working absolutely fine, we just verified the same. You need to debug your postback setup.
  • TeamWealthDesk
    hi @rakeshr this was a blank object which you had sent for which the response was generated.. this is as expected.. so you see there is nothing wrong with the POST url which we have updated in the app config.. now how do we resolve no postbacks being received for orders and trades on order placements via the same api key?
  • rakeshr
    now how do we resolve no postbacks being received for orders and trades on order placements via the same api key?
    We can't assist you in setting up your postback. This is against the forum regulation.
    As, mentioned above all the production apps dependent on postback like smallcase, streak, etc are perfectly working fine. We even inspected this locally at our end, it's working perfectly fine.
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