Credits not getting added in Kite developer after deposit

MFY226

Hi kite team,
I have deposited 2100 rs through UPI in my kite developer account day before yesterday still i couldn't see the amount credited in my account kindly assist.

rakeshr

For funds-related queries, you can write to kiteconnect(at)zerodha.com.

MFY226

Already sent an email yesterday still no response pls help

sujith

All funds related queries are handled by the business team. They will look in to this. Thank you for your patience.

MFY226

Kindly please assist as I have already paid for some other app and could not add it due to unavailability of paid credits

MFY226

Hi zerodha team can you please assist?

amit123

I am facing a related issue. Have re-subscribed to KiteConnect and Historical API but Historical API says insufficient permission. Also, KiteConnect is not processing postback orders

sujith

@MFY226,
It seems like money is not received at our end. It should be refunded to your bank account in 5 working days.

@amit123,
You can write to business team for all funds/credits related issue on kiteconnect(at)zerodha.com

MFY226

@sujith
When the issue will get resolved to resend the money..
Also, it's already more than 5 days still I haven't received the refund

sujith

Our team tried calling you multiple times over multiple days, it seems like you haven't responded to the calls. You may contact them and follow up if you haven't received money to your source.