API Connection is dropping intermidently

Dileep

Hi around 12:53 PM today (23-08-2023) i got the error in log as "2023-08-23 12:53:36,724 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 1. Next retry in around: 3 seconds" is it any server down from your end or any VPS cloud internet issue from my end? Please let me know if any one is facing similar issue?

sujith

We haven't come across any issue at our end. Can you paste the complete stack trace or error screenshot?

Dileep

I am providing Yesterday logs. I faced yesterday as well.
2023-08-22 15:07:47,601 - kiteconnect.ticker - ERROR - Connection error: 1006 - connection was closed uncleanly (None)
2023-08-22 15:07:47,601 - kiteconnect.ticker - ERROR - Connection closed: 1006 - connection was closed uncleanly (None)
2023-08-22 15:07:50,491 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 1. Next retry in around: 3 seconds
2023-08-22 15:07:58,273 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 2. Next retry in around: 8 seconds
2023-08-22 15:08:12,769 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 3. Next retry in around: 14 seconds
2023-08-22 15:09:06,583 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 4. Next retry in around: 54 seconds
2023-08-22 15:10:05,912 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 5. Next retry in around: 59 seconds
2023-08-22 15:11:04,568 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 6. Next retry in around: 59 seconds
2023-08-22 15:12:00,928 - root - DEBUG - Intiate => 151200

After the connection established. I have this much only in my log file. Do i need to mention change anything like "level=logging.DEBUG" to get complete stack trace?

rakeshr

2023-08-22 15:07:50,491 - kiteconnect.ticker - ERROR - Retrying connection. Retry attempt count: 1. Next retry in around: 3 seconds

This seems like a network disconnection. Yeah, you can enable a debug log for detailed stack trace.

Zen8_ith

I was also facing same issue then i did netwrok error handing like if netwoks drop once it will try to connect two more times. Now I am not facing any error.

try:
for i in range(3):
price = kite.ltp(['NSE:'+ S1])['NSE:'+S1]['last_price']
break
except requests.exceptions.RequestException as e:
print(e)