Unable to get the live data through websocket

itmmec

I am using example code from the website given
import logging
from kiteconnect import KiteTicker

logging.basicConfig(level=logging.DEBUG)

# Initialise
kws = KiteTicker("your_api_key", "your_access_token")

def on_ticks(ws, ticks):
# Callback to receive ticks.
logging.debug("Ticks: {}".format(ticks))

def on_connect(ws, response):
# Callback on successful connect.
# Subscribe to a list of instrument_tokens (RELIANCE and ACC here).
ws.subscribe([738561, 5633])

# Set RELIANCE to tick in `full` mode.
ws.set_mode(ws.MODE_FULL, [738561])

def on_close(ws, code, reason):
# On connection close stop the main loop
# Reconnection will not happen after executing `ws.stop()`
ws.stop()

# Assign the callbacks.
kws.on_ticks = on_ticks
kws.on_connect = on_connect
kws.on_close = on_close

# Infinite loop on the main thread. Nothing after this will run.
# You have to use the pre-defined callbacks to manage subscriptions.
kws.connect()

Tried valid token and valid ap key with multiple users but getting below error

RROR:kiteconnect.ticker:Connection error: 1006 - connection was closed uncleanly (WebSocket connection upgrade failed (403 - Forbidden))
ERROR:root:Connection error: 1006 - connection was closed uncleanly (WebSocket connection upgrade failed (403 - Forbidden))
ERROR:kiteconnect.ticker:Connection closed: 1006 - connection was closed uncleanly (WebSocket connection upgrade failed (403 - Forb
Unable to solve this .. Please someone help

rakeshr

failed (403 - Forbidden)

Go through the websocket FAQs here.

dnyanesh

I looked at the FAQ but there is no solution . There is no support available form Zerodha on this. is there any support available from Kite API ??

rakeshr

Point 10 in the websocket FAQs, is regarding 403 error code. You can go through this thread.