ERROR:main:Error fetching account balance: HTTPSConnectionPool(host='api.kite.trade', port=443):

naveenarya

ERROR:main:Error fetching account balance: HTTPSConnectionPool(host='api.kite.trade', port=443): Read timed out. (read timeout=7)

I am getting this intermittently , is there any update or issue going on with kite.?

Thanks

sujith

We haven't observed any issue at our end. Can you let us know how often do you see this and which endpoint is throwing this error?
Can you also share the complete stack trace with us by enabling debug logs of pykiteconnect?
Make sure to remove app and client specific tokens.

naveenarya

after 10 minutes if i fetch balance again i am consistently getting :

ERROR:main:Error fetching account balance: HTTPSConnectionPool(host='api.kite.trade', port=443): Read timed out. (read timeout=7)

sujith

How often do you fetch balance? Is it after every 10 minutes? At what time did you get the error?
Can you enable debug logs for pykiteconnect and share complete stack trace?

naveenarya

Hi Sujith I fetch account balance every 5 seconds, i guess that is with in the api rate limits;

naveenarya

i sometimes get same error for positions as well

rakeshr

I fetch account balance every 5 seconds

It's not recommended to fetch funds APIs so often. It can be an event based request(eg: post placing orders, etc).

naveenarya

but there was no error earlier, i have been using my code from last 2 years

rakeshr

HTTPSConnectionPool(host='api.kite.trade', port=443): Read timed out. (read timeout=7)

We haven't received such feedback about an increase in timeout recently, from any of the users/platforms. Maybe, you can handle this timeout.