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ERROR:main:Error fetching account balance: HTTPSConnectionPool(host='api.kite.trade', port=443):

naveenarya
naveenarya in Python client
ERROR:main:Error fetching account balance: HTTPSConnectionPool(host='api.kite.trade', port=443): Read timed out. (read timeout=7)

I am getting this intermittently , is there any update or issue going on with kite.?

Thanks
Tagged:
  • sujith
    sujith
    We haven't observed any issue at our end. Can you let us know how often do you see this and which endpoint is throwing this error?
    Can you also share the complete stack trace with us by enabling debug logs of pykiteconnect?
    Make sure to remove app and client specific tokens.
  • naveenarya
    naveenarya
    after 10 minutes if i fetch balance again i am consistently getting :

    ERROR:main:Error fetching account balance: HTTPSConnectionPool(host='api.kite.trade', port=443): Read timed out. (read timeout=7)
  • sujith
    sujith
    How often do you fetch balance? Is it after every 10 minutes? At what time did you get the error?
    Can you enable debug logs for pykiteconnect and share complete stack trace?
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