Today morning around 7 AM I generated the access token. But looks like it got expired or some other issue & the API fetch is not working. This kind of issues are happening frequently.
I am not sure what is the 2000 rupees subscription is worth of. All the days 1 or other issue with API.
@rakeshr@sujith This is not right. You guys do all your research at the weekends or post market hours.
Generating token is not an issue. But as per documentation & comments on forum, it is valid for whole day & i was under the same impression. After starting my system, i generated the token at 7 AM & late hours only i was observing that that token is expired.
I am not paying for such defects or carelessness of your support team. who is going to pay back my loss ? Do I need to commit loss for zerodha's mistake ?
And remember this not the first time, it is happening very frequently. Just need to understand what your support team is doing ? Are they sleeping on their shifts ? They are suppose to monitor & take all proactive steps to make sure this kind of issues are not occurring. worst case, i must be notified that my token is expired if it is expiring before the defined timeline.
This is not a bug. This how the system has been designed to work. You can generate the access token post 07:35 AM IST. If you are getting logged out frequently then you can check out this thread.
It happens at 7:30 AM. You can generate access token after 07:35 AM.
This is not right.
You guys do all your research at the weekends or post market hours.
Generating token is not an issue.
But as per documentation & comments on forum, it is valid for whole day & i was under the same impression.
After starting my system, i generated the token at 7 AM & late hours only i was observing that that token is expired.
I am not paying for such defects or carelessness of your support team.
who is going to pay back my loss ? Do I need to commit loss for zerodha's mistake ?
And remember this not the first time, it is happening very frequently.
Just need to understand what your support team is doing ? Are they sleeping on their shifts ?
They are suppose to monitor & take all proactive steps to make sure this kind of issues are not occurring.
worst case, i must be notified that my token is expired if it is expiring before the defined timeline.
If you are getting logged out frequently then you can check out this thread.