kiteconnect.exceptions.NetworkException: (kitetrade-common)

AmitPal
We are getting this error message since today morning in our .NET app. Sometimes it works but then mostly it has not worked today.
This used to work seamlessly since last few days.
  • AmitPal
    This has started to happen again after working for an hour. Tried on several machines and issue still remains.
    Seems there is some problem at Kite end. Please confirm
  • rakeshr
    @AmitPal
    We are already looking to it.This happens very intermittently, today it occurred only at one instance at 10:16AM.
  • AmitPal
    Please check. This occurred again at 11:26AM
  • AmitPal
    This has started to happen again. Please tell me if this can be resolved or not. Otherwise, I will look into some other API.
  • rakeshr
    @AmitPal
    Yeah, above Network exception occurred once at 11:53AM, we are already looking to it.There are not more than 2-3 Network exception occurrence through-out the day.
  • AmitPal
    @rakeshr
    This seems like a frequent occurrence today. My simple question is - will you be able to resolve this or not?
  • sujith
    Hi @AmitPal,
    We have informed the data team to look into this. For now, a feasible solution is either you handle the exception and retry. If it is not a viable solution for you then I would suggest generating candles at your end using live market data provided using Websockets API.
    You can refer to this thread.
  • AmitPal
    I see. I will look into this.
Sign In or Register to comment.